10.28.2008

Who Are Mystery Shoppers?

It's a common misnomer that mystery shoppers are mostly stay-at-home moms looking for supplemental income. Men and women of all ages and backgrounds are mystery shoppers - recent college graduates, students, people between professions, part-time or full-time workers, retired persons - essentially anyone looking to help businesses improve their service and make a little cash on the side.

So what kinds of qualities make a good mystery shopper?

Shoppers need to be trustworthy and reliable -- deadlines are deadlines, so keep them! Keeping promises helps schedulers learn that they can trust you as a resource.

You also need strong attention to detail and to be able to recall observations. A lot of times, you can't take notes about the questions you'll have to answer later. And when you file the report, it must be accurate! So good mystery shoppers are able to remember what often seems like small details.

Writing skills! Many mystery shopping evaluations require a narrative, or a written section. If the editor can't read or understand your report, they can't do their job. Make it easy on them -- include every last detail in a clear, easy-to-understand format.

Mystery shoppers also need basic computer knowledge. In today's mystery shopping world, most assignments and reports are filed online.

We're looking for a scheduler to give more specifics on this topic. Check back soon!

2 comments:

Anonymous said...

Thanks! Informaton very clear and concise.mmw54

DouglasStaffort said...

Hi,
This is a very nice post. I love it! Many bloggers are successful because they are charismatic people and they not only write well,It's always a good thing to get to information, Thanks for sharing such a wonderful blog,Keep it up...!!
mystery shopper uk